Privacy Policy

A Essência do Meio, Lda is committed to compliance with the General Data Protection Regulation (GDPR), ensuring the protection of personal data and strengthening the relationship of trust with Clients/Guests.

This Policy informs you about the personal data we collect, how we process it, for what purposes, with whom we share it and the retention period, as well as how to exercise your rights.

A Essência do Meio, Lda reserves the right to amend this Privacy Policy and invites you to consult it regularly.

Personal Data

Personal data means any information relating to an identified or identifiable natural person — name, identification number, location data, IP address, cookies or other electronic identifiers.

Data Collection

We collect data when you: make an online booking; subscribe to the newsletter; access or register on our platforms; participate in competitions or promotions; or through cookies on our website.

Data collected may include: name, surname, date of birth, address, tax number, email, telephone contact, and technical information about the device used.

Purpose of Processing

We process data for: managing the booking and payment process; customer support; sending newsletters and marketing communications (with consent); content personalisation; and compliance with legal obligations.

Data Retention

Data is retained only for the period necessary for the purposes of collection. Under applicable law, data may be retained for: 1 year (traffic data for criminal investigation) or 10 years (data for tax and accounting purposes).

Your Rights

You have the right to: access and information; rectification; restriction of processing; portability; erasure; withdrawal of consent; objection; and to lodge a complaint. To exercise these rights, contact: geral@glampingskies.com.

Data Protection Officer

The Data Protection Officer of A Essência do Meio, Lda can be contacted at geral@glampingskies.com.